Cookie and Privacy Policy

Privacy Policy

Last Updated: 2024-12-04

1. Introduction

Trojan Barbers ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website, in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

Contact Details

Our full details are:

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us info@trojanbarberacademy.com or via the contact form.

This privacy statement was last updated on 2024-12-04.

2. Data We Collect

We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, and address.
• Transaction Data: Payment details (e.g., credit/debit card information) for course fees.
• Usage Data: Information on how you use our website, including IP address, browser type, pages viewed, and the time spent on each page.

3. How We Use Your Data

We use your data for the following purposes:

• To provide our services: To register you for courses, manage your bookings, and process payments.
• To communicate with you: To respond to inquiries, provide course updates, and send newsletters.
• To improve our services: To analyze website usage and enhance the user experience.
• Legal obligations: To comply with applicable laws and regulations.

4. Legal Basis for Processing

We process your data on the following legal grounds:

• Consent: For marketing and newsletter subscriptions.
• Contractual necessity: To fulfill our obligations under any contract with you (e.g., course registration).
• Legitimate interests: For analytics, marketing, and improving our services.

5. Sharing Your Data

We may share your data with:

• Service providers: Third-party providers who assist with payment processing, email services, and website analytics.
• Legal authorities: Where required to comply with legal obligations or to protect our rights.

6. Data Security

We use Netlify Forms to process and store form submissions. Netlify may store your data on secure servers located in the United States. Netlify implements industry-standard security practices to protect your information, including encryption in transit via HTTPS.

We implement technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. We store your data securely and restrict access to authorized personnel only.

7. Data Retention

We retain your data only as long as necessary for the purposes outlined above or as required by law.

8. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request corrections if data is inaccurate or incomplete.
• Erasure: Request deletion of your data in certain circumstances.
• Restriction and Objection: Limit or object to the processing of your data.
• Data portability: Request that we transfer your data to you or another provider in a structured format.

To exercise your rights, contact us at info@trojanbarberacademy.com.

Accessing Your Personal Data

You will not be required to pay a fee to access your personal data or exercise any of your rights under UK data protection laws. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. In some cases, we may refuse to comply with your request under these circumstances.

We may ask for specific information to verify your identity and confirm your right to access your personal data or exercise other rights. This security measure ensures that personal data is not disclosed to anyone who does not have the right to receive it. If necessary, we may contact you for further details to assist in processing your request more efficiently.

We aim to respond to all legitimate requests within one month. If your request is particularly complex or if you have submitted multiple requests, we may require additional time. In such cases, we will notify you and keep you updated on the progress.

Complaints

If you are dissatisfied with any aspect of how we collect, use, or handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://www.ico.org.uk. We kindly ask that you contact us first with any concerns so that we can address and resolve them directly.

9. Cookies

See our Cookie Policy below for information on our use of cookies.

10. Updates to this Privacy Policy

We may update this policy periodically. We encourage you to review it whenever you submit a form on our website. We will notify you of any material changes by updating the "Effective Date" at the top of this policy.

Contact Us

For any questions, please email us at info@trojanbarberacademy.com.

Cookie Policy

Last Updated: 2024-12-04

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They allow us to recognize your device and collect information about your usage of our site.

2. Types of Cookies We Use

• Essential Cookies: These are necessary for the website to function properly.
• Performance Cookies: These collect information on how visitors use our site to help us improve it.
• Functional Cookies: These remember your preferences and settings.
• Advertising Cookies: These track your online activity to provide relevant ads.

3. How We Use Cookies

We use cookies to:

• Improve website performance and enhance the user experience.
• Provide personalized content and marketing messages.
• Track user behavior for analytical purposes.

4. Third-Party Cookies

We may use third-party cookies from Google Analytics, Facebook, and other partners to analyze site traffic and improve marketing.

5. Cookie Management

You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect your website experience.

6. Changes to this Cookie Policy

We may update this policy periodically. Any changes will be posted on this page.

Contact Us

For questions about our Cookie Policy, please email us at info@trojanbarberacademy.com.